Shipping policy

CabinHalo currently accepts and ships orders only to valid addresses in the United States.

Cost and delivery estimate

Tracked standard shipping is free. Orders normally require 1–3 business days for processing. After dispatch, the current estimated carrier transit time is 6–11 business days. A typical total estimate is therefore 7–14 business days. These are estimates, not guarantees, and weekends, holidays, customs, weather, carrier disruption, and exceptional demand may cause delays.

Tracking and fulfillment

We send tracking details when they become available; the first carrier scan may take several business days. Orders may be fulfilled by third-party logistics and supplier partners and may ship from outside the United States. An order may arrive in more than one parcel.

Addresses

Customers must provide a complete and accurate delivery address. Contact support@cabinhalo.com immediately if a change is needed. We cannot guarantee changes after fulfillment begins. Extra carrier costs caused by an incorrect or incomplete address may be charged to the customer where permitted by law.

Delays, loss, and delivery problems

If we cannot ship within the time stated at purchase, we will provide a revised estimate and the option to accept the delay or cancel for a full refund when required. For a parcel that appears lost, damaged, or delivered to the wrong address, contact support@cabinhalo.com with your order number. We will investigate with the carrier and provide the remedy required by this policy and applicable law.

See our Refund Policy for returns and refunds.